Better Business Bureau Complaints

With a rapidly growing population and little competition from abroad, the obvious strategic choice for American businesses in the beginning of the twentieth century was mass production of cheap goods. Many new-comers to America were poor and had few resources. Thomas C. Cochran noted that the immigrants brought with them relatively little household goods. They wanted new supplies fast and at low cost, and were not in the position to haggle about quality (see: Challenges to American Values, Oxford University Press 1985, page 7). American businesses strategically positioned themselves to cater this growing market by supplying large volumes of affordable goods.

Nevada State Business License

Advanced Product Quality Planning (APQP) was invented not long before Six Sigma and has been embraced by Ford, Chrysler, and General Motors. This and many other quality management schemes rely on customer feedback in their quest for “quality”. In theory, APQP was designed to satisfy …