Toshiba America Business Solutions

One group of customers should have a few characteristics that they share. For instance, “young adults” can be between the age of 21 and 29, use social media more so than other groups, are less likely to have children, and have more disposable income. If the group you picked has too few characteristics, select a different group.

Adr Finance

Advanced Product Quality Planning (APQP) was invented not long before Six Sigma and has been embraced by Ford, Chrysler, and General Motors. This and many other quality management schemes rely on customer feedback in their quest for “quality”. In theory, APQP was designed to satisfy customers’ needs, but what was hidden behind that slogan was much of the same old programs for efficiency, standardization, and minimization of product returns. The application of customer feedback was certainly a step in the right direction. But the fact that a low-cost manufacturer such as …